Acceptable use policy

Last updated October 12, 2026

Who this applies to

Everyone who uses Shiftpier: owners, managers, supervisors, finance users and team members.

Keep records honest

  • Clock in and out for yourself only. Do not clock in for someone else or let someone clock in for you.
  • Do not fake your location or try to get around a location check.
  • Managers: correct a time record only to make it true, and give the real reason. Do not change records to avoid paying for time worked.

Respect people’s information

  • Use what you can see in Shiftpier only for running the business. Do not copy, share or sell colleagues’ personal or pay information.
  • Upload a payslip only for the person it belongs to.
  • Do not use Shiftpier to monitor people outside working time, or in ways the law does not allow.
  • Profile photos must be of you and suitable for a workplace.

Keep the service safe

  • Do not share your password or use someone else’s account.
  • Do not try to reach another business’s information, probe or bypass security, or overload the service.
  • Do not upload malware, or anything unlawful, abusive or infringing.
  • Do not resell the service or copy it to build a competing one.

If the rules are broken

We may remove content, suspend a person’s access or suspend a business’s account. Where we reasonably can, we will tell the business owner first and give them a chance to put it right. If you see misuse, tell your manager or contact us.

Contact

Questions about this policy: support@shiftpier.com, or write to Shiftpier Ltd, 128 City Road, London, EC1V 2NX.